Universal credit claimants can get Virgin Media Essential Broadband, which offers up to 15Mbps for £15/mth, with no fixed contract term. Virgin Media has said that Essential Broadband customers will never see price rises.
This is a broadband-only package, so you won’t be charged for line rental. Sadly, if you’re an existing Virgin Media customer with a landline, you won’t be able to keep the phone service as part of the Essential Broadband package.
If you stop receiving universal credit, you can stay on the package, but the price will be hiked to £23/mth, so it’ll be worth looking for a better deal.
Customers who want to switch away from Essential Broadband will need to give 30 days’ notice.
How to get it
Existing Virgin Media customers can apply via this link.
The company told us that customers will be asked to provide proof that they receive universal credit once they’ve filled in an online application form.